Unfortunately, shipping currently takes approximately 3-9 business days. Our winter sale resulted in an unexpectedly high volume of orders. However, we are working hard to process all orders as quickly as possible. Thank you for your understanding and patience!

You have 30 days to return your order if you are not satisfied or if the size does not fit. Simply contact us by email to receive the return address. As soon as we receive the goods, you will either receive a 100% refund of the purchase price or we will send you the desired new size.

Yes, we recommend your normal size. If you are between sizes or have very wide feet, you can choose one size larger.

Yes, you will receive the exact delivery details in your confirmation email. We assign a unique tracking number to each order. You can easily enter this number on our tracking page to track your order.

With us, you can easily pay by invoice with Klarna and get the option to pay for your package in 30 days - without having to reach into your pocket right away. This way, you can relax and secure your favorite product and still have a little time to settle the amount.

Our customer support team is available around the clock. If you have any questions, we will be happy to help you.